Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Ordering Questions

How It Works?

How it works: Next Day Delivery

  • Select the balloon bundle that you prefer.
  • Select a delivery location and time upon check out. Next Day available if ordered before 3pm (CST).
  • Our team will design your bundle.
  • Your balloons are delivered inflated in a large box. If you have ordered multiple items you will receive multiple boxes. They are shipped separately to help protect them.
  • All your balloons are tied onto a weight to ensure they do not float away when you open your box.
  • We use Roadie delivery drivers or Milestone Market Team members for delivery.

Helium Filled Balloons, Delivered To An Address Of Your Choice!

The Milestone Markets provides helium-filled balloon-in-a-box deliveries to the majority of NE Kansas addresses.

Delivering a box of happiness to surprise and delight your loved one is what we do!

From helium-filled number balloons to personalized confetti bubble balloons, we have everything you could need to turn your event into a celebration. 

If you're looking for a bigger installation such as a balloon arch or balloon wall, please explore our custom installations to learn more.

How do you order balloon delivery?

Simply select the bundle of your choice and select delivery upon checkout. Not available in all areas.

Delivery Charges

We ship our balloons through Roadie. Delivery fees are added at time of checkout.

Can I send balloons to my venue?

Yes! We will send balloons to any address. We just request that the venue knows we are coming ahead of time and someone is available to receive the delivery.

Can I pre-order and select a specific date?

Yes! We love to plan ahead so pre-ordered balloons are greatly appreciated.

Can I change or cancel my order?

Yes! Changes and cancellations are available. We just ask that cancellations happen 5 working days before the order.

Within 5 days of delivery date we are unable to cancel the order but can provide you with a store credit.

Delivery & Pick Up

How much does shipping cost?

Upon check out, enter your delivery address to verify your address is available for delivery.

Pick Up is available

Monday - Friday 10am-4:00pm at our Lenexa and Topeka locations

If you decide on pick up, please consider the size of your order and the size of your vehicle. The Milestone Market is not responsible for the transport of pick-up items.

What shipping carriers do you use?

We use our trusted partners at Roadie along with our Milestone Market team.

Where do you deliver?

We deliver within a 20 mile radius of Topeka, Lawrence and Lenexa

Tracking Details

You will receive tracking number and details upon check out.

You will also receive text notifications when your delivery driver has picked up and delivered your items.

Product Questions

How long do they last?

Helium Foil Bundles last up to 5 days. We recommend keeping them at room temperature as extreme heat and cold do affect the product.

Do the balloons come inflated?

Yes! Your balloons are delivered inflated in a box.

Are the balloons weighted?

Yes, balloons have a weight on them so they do not escape upon opening the box.

How do I hang a garland?

Step One: Locate (or create) Anchor Point

If you are placing your balloon garland on a banister, railing or backdrop, simple locate the areas where you will be securing the garland.

In your balloon garland kit, you will be supplied with a long stretchy balloon to loop around the anchor point and tie a knot.

If you don’t have an anchor point already available, you can use a command hook to create an attachment area on the wall. You will use the same long stretchy balloon to loop around the hook and tie a knot.

Step Two: Attach the garland

You will stretch the long balloon loop over a balloon in the garland and move the long balloon all the way down the garland balloon’s neck until it is securely connected.

Step Three: Adjust & Finish

Fluff the balloons up and reposition as needed until you achieve you like the best.

When you are finished with the garland, you can pop all of the balloons using scissors or you can remove the garland and rehang it in a different location.

Balloon Installations

How do I order a custom installation?

Have a big event or corporate celebration coming up? We would love to help!

1. Submit a request form providing us a little information about your upcoming event.

2. Our design team will create custom mockups for you that fit your vision, theme and budget.

3. Sit back and enjoy the party while our team makes and installs a wow-worthy display!

What area do you cover for installations?

We will travel all over the country to help you with your celebration! Travel fees apply.

Can I change the colors of the balloons?

All our our balloon installations are custom to your theme, vision and budget. We will create a color palette that compliments your event.

Can you come to my venue to set up?

Yes, with a custom installation, our team will travel to your location to install and tear down the event.

Can you Brand Balloons?

Yes! We love custom logos and branding. We can absolutely incorporate your branding into our next balloon installation.